Frequently Asked Questions
Find answers to common questions about our professional artistry products
Are Viseart products cruelty-free?
Yes, Viseart Paris is committed to ethical beauty. We do not test our products or ingredients on animals.
Are your eyeshadow palettes suitable for sensitive eyes?
Our formulas are triple-milled and free from parabens, phthalates, and mineral oil, making them suitable for most sensitive skin types and contact lens wearers.
How can I tell if a product is authentic?
To ensure authenticity, only purchase directly from viseartparis.com or our authorized global retailers.
Do you offer professional artist discounts?
Yes, we support the artistry community through our Pro Program. You can apply via our 'Pro Membership' page with valid credentials.
What is the shelf life of your powder products?
Our powder eyeshadows and blushes typically have a shelf life of 24 to 36 months after opening.
Are your palettes refillable?
Many of our palettes, including the SlimPro and Etendu collections, feature magnetic pans for easy customization and replacement.